Refund Policy

1. Introduction

Human Welfare Foundation Society Nagaur ("we," "us," or "our") appreciates your support through donations. This Refund Policy outlines the conditions under which refunds may be issued for donations made to our organization.

2. General Policy

All donations made to Human Welfare Foundation Society Nagaur are generally non-refundable. Donations are considered final contributions to support our charitable activities, and we allocate funds promptly to our programs.

3. Exceptions for Refunds

We may consider refunds under the following circumstances:

  • Duplicate Donations: If a duplicate donation is made in error (e.g., due to a technical glitch), we will refund the duplicate amount upon verification.
  • Fraudulent Transactions: If a donation is made using a stolen credit card or through fraudulent means, we will refund the amount to the rightful cardholder upon investigation.
  • Incorrect Amount: If you accidentally donate an incorrect amount (e.g., adding an extra zero), we may refund the excess amount upon request, provided the funds have not yet been allocated.

4. Refund Request Process

To request a refund, please contact us at humanwelfarefoundationnagaur@gmail.com within 7 days of the donation with the following details:

  • Your full name
  • Mobile Number used for the donation
  • Donation amount and date
  • Reason for the refund request

We will review your request and respond within 14 business days. Refunds, if approved, will be processed to the original payment method within 30 days.

5. Non-Refundable Donations

Donations made knowingly and without error are non-refundable, including:

  • Donations made during fundraising campaigns or events.
  • Donations already allocated to specific programs or projects.

6. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on the website.

7. Contact Us

If you have any questions about this Refund Policy, please contact us at humanwelfarefoundationnagaur@gmail.com.